Every law firm is utterly frustrated by
short product life cycles and agonizing fast product obsolescence. The way
you acquire new hardware and software upgrades may be a way to combat this
- using a clever combination of leases and purchases.
Forget about "traditional
leasing" - for example, those ads on the backs of PC Magazine
touting "only $90/month" for leases for on the perfect Dell or
Gateway PC configuration would seem to be "sucker leases" - high
interest leases that are cash/profit cows for these companies. Today,
dedicated technology lessors offer interest rates that are often below
prime rate--in other words, "cheaper than money."
Most banks are equally clueless about
technology leasing - they all seem to offer $1 buyout "leases"
which if audited, would likely be re-classified by the IRS as
"installment purchases" and you would be penalized, not to
mention having to re-do it on your books as a capitalized/depreciated
fixed asset purchase
Finding the Right Technology Lessor
Use leasing companies who specialize in
technology and equipment leasing. The difference comes mostly from their
experience in lease-end disposal of systems. They typically have
connections to brokers who buy the turned-in components at the end of
leases who in turn sell them to third world countries where a Pentium 166
may very well still be considered "hot stuff." Because the
lessor makes money at the end in sales to brokers, there is less need to
make lots of money on the initial lease. The net result is a combination
of a higher buyout amount offered (as much as 10-15% "fair market
value" buyouts are not unusual) which translates to lower payments
during the lease term. This translates to lower total cash outlays than if
you were to purchase the equipment and in most cases, if you were to
finance the purchase out of your cash flow or by borrowing on your
business line of credit.
Another plus is that the "more than
nominal" buyout amount at the end of the lease term may properly act
as a barrier to purchasing lease-end components. This is a GOOD THING
since after the lease term (if the term matched the product’s predicted
obsolescence period) you DON’T WANT THE PRODUCTS! Why? BECAUSE
THEY’RE OBSOLETE!! This helps law firms work their way out of a
common trap. They often buy out equipment at the end of lease because it’s
"so cheap". The problem is that "cheap" is a relative
term that typically has an inverse relationship to the firm’s
productivity derived from using these systems. A three year old PC might
be bought out for $100. Some bargain. If the software mix has been kept
current, that once-swift feeling three year old PC is a boat anchor that
will slow down your busy users and require more support to deal with the
inevitable problems. It’s also out of warranty so any problems requiring
repair are going to be on your nickel. Again, some bargain, huh?
The key to cost-effective technology
leasing is looking at the mix of hardware and software products you are
acquiring and structure a "layered" acquisition . . .
Law Firms Should Think:
"Layered" Leasing . . .
This means using a combination of a lease
with varying terms for various "classes" of products and
selective purchases. Certain PC products become obsolete to the point of
being much less productive in fairly predictable time periods. For
example, this is about three years for desktop PC stations and network
fileservers. It is about two years for most laptops.
However, other PC products have a much
longer life cycle. For example, components that may have a much longer
useful life can include network infrastructure items like hubs, routers,
racking systems, UPSes, and laser printers - especially Hewlett-Packard
laser printers which tend to run seemingly forever.
So using a cooperative and creative leasing
company, think about a layered leasing acquisition approach. Under this
method you can enter a lease which has a three year term on "three
year products", a two year term on "two year products" and
a 5-7 year term on those products that seem to last forever before needing
replacement. This means that you keep your system "fresh" and
that you feel as if you maximized the value of each component since you
are not replacing components prematurely. The longer term on "longer
life" items also means lower monthly cash outlays for those items.
And what about software--do you ever really
get rid of software? The answer, for the most part is "no", you
keep it updated so that it may change compared to the initial purchase
point, but overall, you keep it indefinitely. This means it often makes
more sense to purchase your software.
So what’s the end result of this
"layered" approach?
For your quickly obsoleting PC workstation,
network fileserver and laptop components, it ends up being much like a car
lease - you drive it for the lease term, turn it back in and get a fresh
"car" that you lease all over again. This "use it, turn it
in, lease a new one" approach gives a predictable monthly
"use" cost (fully deductible as an expense on the books but
certainly check prevailing and current tax rules with your qualified
accountant). It also gives reasonable assurance that you’re never (or
ALMOST never) using products that are long past their useful life cycle -
which means they would be boat anchors on your firm’s productivity.
Another interesting option is to buy-out
the PCs and laptops at the end of the lease term and pass them through at
buy-out cost to employees - a nice employee benefit and no cost to the
firm . . .
Done properly, you end up with financial
resource maximization - paying only for what your firms uses, always using
the "right" components with a staggered replacement scheme that
always happens in a finite, predictable, budgetable period of time. Gee,
that sounds like we would be running our law firms like every other kind
of business . . . a wild concept! With lease interest rates often less
than borrowed money today (with the right lessor), this approaches
"no-brainer" status!
The end result is that law firm is not
strangled by three year old, behind-the-curve PC hardware technology that
holds your lawyers and staff back. You always have reasonably current PC
systems capable of running the latest and most productive versions of the
software that drives your law practice: your document production systems,
your case managers, your billing systems, your litigation support
products. It’s good business!
ENDNOTE: Some Thoughts on the Disposal of
Old PC Systems
Of course if you are acquiring new PCs,
that means you’re probably disposing of old PCs. And there are serious
issues to consider in doing this-really serious issues. All
those old PCs may have sensitive confidential client information on
them--documents and other data. You likely have an ethical responsibility
to "clean" these PCs and remove such information. Since many of
our clients inquire about what to do with the old PCs they will no longer
use it makes sense to discuss this. There are several options for you to
think about as follows:
Donation or Sale to Employees
If you have relatively recent PCs that
are still usable for home/college/student use, offering them to your
employees may make a lot of sense and be seen as an employee benefit.
You can either sell them at a very low price, or simply donate them to
whoever wants them. Be sure to address irreversible removal of sensitive
and confidential client/firm information (using software such as
"Shredder" and/or "Sanitizer" software from
Infraworks (www.shredder.com).
This software removes data and/or software to Dept. of Defense security
standards. Remember too that you need to be sure that whatever you do
does not violate your software license agreements and land you in legal
hot water.
Donation to a Charitable Entity
If you can find a donee, great! Note that
many organizations have the same software needs as you do so trying to
unload decade old '486-class or older PCs, or even early-generation
Pentiums may not be very easy. If you cannot find donees locally (i.e.
church groups, municipal agencies, homeless shelters, legal aid
societies, etc.), think "national" - one group to look into is
the National Christina Foundation - here's some info about them:
National Christina Foundation
42 Hillcrest Drive
Pelham Manor NY 10803
Yvette Marin, Ph.D. (914) 738-7494
591 West Putnam Avenue
Greenwich, Conn 06830
(203) 622-6000
"Matches companies and
individuals interested in donating computers and related equipment
with non profit organizations and schools that serve people with
disabilities in the U S. and abroad. Donors send equipment directly
to the beneficiary."
Many more donation sources are available
at Dale Tersey’s "Computer Recycling" resources web page
which can be found at: www.wco.com/~dale/list.html
Cleaning Up Your PCs First!
It’s amazing how many firms don’t
address this critical issue--so it bears additional emphasis! It is imperative
from a legal and ethical perspective, as well as to comply with your
software license agreements, that you remove all traces of confidential
client work product, confidential firm information and licensed software
before selling or donating old PC systems. The only way to do this
effectively (short of holding a 50 lb. magnet next to a hard drive--we
call this the "Dan Coolidge Method") is to use
"shredder/sanitizer" software that removes the data to
Department of Defense security standards. Merely deleting the data and
even reformatting or re-partitioning the hard drive is inadequate--information
can still be recovered. Products like the "Sanitizer" software
from Infraworks Software - a respected maker of "PC
Sanitization" software, do the trick. It costs $11.95 per use (one
PC) with quantity discounts available for multiple sanitizations - it
also requires that the PC you need to work on is bootable and usable -
so do this cleanup before you disassemble and disconnect the old PCs -
it’s a huge waste of time to try and re-setup these PCs later, just
for sanitization purposes.